Please go to the "About Us" page for contact information. Product Warranty & Return Policy One year money-back or product replacement guarantee for any defective item(s), normal wear & tear excluded. Item(s) in question must be returned prior to a replacement or credit given. Customer only pays the return postage when returning a defective item(s). Customers entitled to credits will receive them in the same medium of exchange as the original purchase. Credit card sales will be credited to the appropriate credit card account and check refunds will be issued for check purchases. The only exceptions are cash sales which will be refunded in the form of a check.